Video transcript

We get so many messages every day. How can we spot a scam? Ever heard the saying:

“It sounds too good to be true” - When it comes to scams, that's usually the case.

Meet Asha, a scam spotting extraordinaire. Join her on her latest investigation. Hang on! That's not right. She's called Asha. Could it be a scam?

Scammers will often call you the wrong name or use a generic greeting.

Rude!

And look at all those spelling and grammar mistakes. Your teacher would not be impressed! These are good clues that the message hasn't come from a trustworthy sender.

Yay, Asha’s won a competition! Wait a second. Did she even enter a competition? A scam can appear unexpectedly. Don't share your details, no matter how exciting the prize sounds. Scammers will use a sense of urgency to make you act quickly before you've had time to think. See you later, scammer!

Remember, your bank will never ask for your secret code or password. Keep these safe and don't share them with anyone.

Seems like something fishy is going on. Not that kind of fishy. Phishing is when scammers use emails or text to get hold of personal details. So be smart. Don't get hooked in.

Finally, keep an eye out for suspicious looking websites. If you're unsure, ask a trusted adult to check it for you.

So, what should Asha do? First of all, nothing! Don't click any links or share information. Instead, show the message to a trusted adult and ask for their help. She should also report and block the sender. That means they can't contact Asha again, or scam anyone else. If she's not sure how to do this on her device a trusted adult can show her how to report and block messages. Good deed for the day done! Great work Asha. Another successful scamming mission complete.

Think you've got the skills to become a scam detective now? Remember to share your evidence with others so you don't get caught out.